Custom Merchandise Questions Before You Request a Quote

MOQ is reviewed by product rather than presented as one unsupported number. Size, pattern complexity, material availability, embroidery or printing, accessories and packaging all affect feasible quantities. Share your target quantity and budget direction so Giftora can recommend a practical route.

Sampling time depends on artwork readiness, product complexity, material sourcing and the number of details that need review. Giftora confirms a realistic sampling plan after reviewing the artwork, target size, construction and packaging requirements. Revisions should be allowed for before a sample is treated as approved.

Production timing depends on quantity, materials, construction, decoration methods, packaging and factory scheduling. The project timeline should also allow for pre-production confirmation, quality inspection and shipment preparation. A realistic schedule is provided only after the approved specification is understood.

Projects normally move through concept review, product direction, material and construction suggestions, quotation, prototype sampling, sample refinement, specification approval, production, quality inspection, packing and shipping preparation. Buyers can begin with finished artwork, sketches or reference images.

Options depend on the product category and intended use. Plush and soft goods may use polyester plush, sherpa, corduroy, RPET directions and textile fabrics, with embroidery, applique, printing, labels, hardware and custom packaging considered during development. Final recommendations are project-specific.

Quality expectations are defined against the approved sample and specification. Review points can include dimensions and tolerances, material and colour, embroidery or print placement, seams and hardware, function, labels, packaging and carton requirements. Any target-market testing requirements should be identified before production.

Giftora can coordinate shipment preparation for international projects after reviewing the destination, quantity, carton plan, delivery expectations and product requirements. The suitable shipping route and timing depend on final packing volume, destination and the buyer's delivery needs.

Yes. A project can begin with sketches, artwork or reference images rather than a finished technical specification. Giftora reviews the intended use, product format, target size, quantity and market, then helps identify practical material, construction and sampling directions.

Artwork and project information submitted through the inquiry form are used only to evaluate and coordinate that inquiry. Avoid sending unnecessary confidential files at the first stage. If your project has formal confidentiality or access requirements, identify them before sharing sensitive materials so the handling expectations can be discussed clearly.

Giftora first reviews the product type, artwork or references, approximate quantity, market and timeline. We then clarify missing specifications where needed and provide practical development or quotation guidance. The usual response target is within one to two business days, and there is no obligation to proceed after the initial review.

Giftora can review small-batch requirements, but feasibility depends on the product structure, materials, decoration methods, packaging and available production route. Share the intended quantity and budget direction so suitable options can be assessed without relying on an unsupported fixed MOQ.

After the concept and quotation direction are reviewed, the sample stage turns the agreed artwork, dimensions, materials and construction details into a prototype. The sample is checked for appearance, proportion, function and workmanship, then revisions are documented before production preparation. Timing depends on product complexity and material sourcing.